Right of Withdrawal for Consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his or her trade, business or profession).

Cancellation Policy

Right to cancellation
You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period is 14 days from that day,

- on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered as a single unit;

- on which you or a third party named by you, who is not the seller, have taken possession of the goods or has taken receipt of the goods, if you have ordered several goods as part of a single order and these are delivered separately;

In order to exercise your right of cancellation, you must inform us (Christine Kipka, Holbeinstraße 85, 04229 Leipzig, telephone no.: 004934126418144, e-mail address: orders@kipkalinka.com) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). You can use the attached withdrawal form for this purpose, which is, however, not mandatory.

You can also download the sample withdrawal form or another declaration on our website.(www.kipkalinka.de/widerrufserklaerung/). fill out and transmit electronically. If you use this option, we will send you a confirmation of the cancellation immediately (e.g. by e-mail.)

In order to comply with the cancellation period, it is sufficient that you send the notification of exercising the right of cancellation before the end of the cancellation period.

Consequences of Cancellation

If you cancel this contract, we have to refund all payments we've received from you, including shipping costs (except for extra costs if you chose a different shipping method than our cheapest standard option), right away and no later than 14 days after we got your cancellation notice. We'll use the same payment method you used for the original transaction unless we've agreed otherwise; you won't be charged any fees for this refund.

We may delay the refund until we have received the goods, or until you have provided proof that you have returned the goods, whichever is first.

You must return or hand over the goods to us immediately, or at the latest within 14 days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the end of the period of 14 days.

You are responsible for the costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods, which is not required for the inspection of the condition, properties, and functionality of the goods.

Reasons for exclusion

The right to cancel does not apply to contracts

– for the delivery of goods that aren't pre-made and need your personal touch or selection to be made, or that are clearly tailored to your personal needs;
– for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
– for the delivery of alcoholic beverages whose price was agreed upon when the contract was made, but that can't be delivered until 30 days after the contract and whose current value depends on market fluctuations that we can't control;
– for the delivery of newspapers, magazines, or journals, except for subscription contracts.

The right to cancel expires prematurely in the case of contracts

– for the delivery of sealed goods that aren't suitable for return for health protection or hygiene reasons if the seal has been removed after delivery;
– for the delivery of goods if they've been mixed inseparably with other goods after delivery due to their nature;
– for the delivery of audio or video recordings or computer software in sealed packaging if the seal has been removed after delivery.

Sample Cancellation Form

If you want to cancel the contract, please fill out this form and send it back.

If you do not wish to use the fillable form, please copy the text below and send us your letter by Email or post:

Christine Kipka, Holbeinstraße 85, 04229 Leipzig

Email address: orders@kipkalinka.com

– I/we (*) hereby cancel the contract I/we (*) made for the purchase of the following goods (*)/
the provision of the following service (*)

– Ordered on (*)/ received on (*)

– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if notification is on paper)
– Date

(*) Delete where inapplicable.