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Right of Withdrawal for Consumers

A. Cancellation policy

Introduction

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity:

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise your right of withdrawal, you must inform us (Christine Kipka, KIPKALINKA Goldschmiede, Holbeinstraße 85, 04229 Leipzig, Germany, Tel.: 034126418144, email: info@kipkalinka.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory.

You can also find the model withdrawal form or another clear statement on our website. https://www.kipkalinka.de/revocation/ fill out and submit electronically. If you make use of this option, we will immediately send you (e.g. by email) confirmation of receipt of such a revocation.

In order to comply with the cancellation period, it is sufficient that you send the notification of exercising the right of cancellation before the end of the cancellation period.

Consequences of Cancellation

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period expires.

You are responsible for the costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods, which is not required for the inspection of the condition, properties, and functionality of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

The right of withdrawal does not apply to contracts for the delivery of goods whose price depends on fluctuations in the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period.

The right of withdrawal does not apply to consumers who are not citizens of a member state of the European Union at the time of conclusion of the contract and whose sole place of residence and delivery address are outside the European Union at the time of conclusion of the contract.

General information

1) Please avoid damaging or contaminating the goods. Please return the goods to us in their original packaging with all accessories and packaging components. Use protective outer packaging if necessary. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
2) Please do not send the goods back to us carriage forward.
3) Please note that the above points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

B. Cancellation form

If you wish to withdraw from the contract, please fill out this form and return it to us.

To

Christine Kipka
KIPKALINKA Goldsmiths
Holbeinstraße 85
04229 Leipzig
Germany

Email: info@kipkalinka.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer(s)

________________________________________________________
Address of the consumer(s)

________________________________________________________
Signature of consumer(s) (only for paper notifications)

_________________________
Date

(*) Delete as appropriate

Sample Cancellation Form

If you want to cancel the contract, please fill out this form and send it back.

    I hereby revoke the contract I have concluded for the purchase of the following goods.